|Frequently Asked Questions & Additional Information|
1. Do I need a website? (TOP)
Yes, these days it is essential to the success of your business to have a website. Potential clients moving from another area of the country will find you easier on the Internet. However, your online presence is so much more than just letting new clients find you. On your website, you have the opportunity to educate, inform, update, and edify your existing clients by providing current information about your facility, services, and upcoming events and specials. Your business' website also shows that you are keeping up with the times and that you are in touch with the biggest development in communication in decades.
2. Who is SalonSpaSites.com
and why should we deal with you? (TOP)
SalonSpaSites.com is a division of WebsiteMasters, an
accomplished web management company that has created hundreds of websites over the
last 11 years. SalonSpaSites.com was created to give hard-working, busy owners an easy and
economical means to create and maintain an effective website.
What makes you better than other auto web-creation
Most online automatic
website creation utilities are not industry specific, and almost none have any
beauty industry designs or graphics. But the truth is that these solutions are a
"one size fits all" approach to web design. They all suffer from 2 major
1) THEY DON'T USE
PRE-PROGRAMMED GRAPHICS OR PAGES SPECIFIC TO THE BEAUTY INDUSTRY.
Usually you'll get some basic options like ABOUT US, CONTACT US, OUR STAFF.
SalonSpaSites.com has pages specific to beauty & tanning salons, like SERVICES, APPOINTMENT SCHEDULER, FACILITIES, and of course you can add your own custom pages.
2) THEY GIVE YOU AN EMPTY WEBSITE "SHELL" AND
YOU HAVE TO FIGURE OUT THE ADMIN PROCESS TO ADD CONTENT. We are serious
when we say that you'll create a complete website with our process in less than
10 minutes. We know that if you have to go to an admin area, or think up content
on the spot, the site might not get finished. The hardest thing you'll be asked
to do is write a sentence or two about your staff clients and choosing your services.
However, you can choose to bypass this option and update it later if you wish.
Your time is valuable and your business is running your salon or spa, not
learning a complex process or programming HTML. To that end, we have created a
simple system that takes the information that you fill into online forms and
translates it into "intuitive" content. We also have thousands of beauty industry
graphics, photos, and clipart images at your disposal should you decide to edit
your website in the future. In addition, you'll be able to upload photos of
clients and events from your computer to your website instantly!
4. What do you mean by "FREE website", what's the
When a company
normally approaches us to develop a website, we discuss 2 aspects of
1) Designing a website with custom graphics, layout,
navigation and functionality. This includes adding content and
2) Hosting their site on our servers where we monitor it
24/7, maintain the connectivity to the Internet, and manage e-mail accounts.
Normally, the basic website available from SalonSpaSites.com would be sold for
approximately $2,500.00 or more. However, this would NOT include the ability for
the client to edit or change their content. Adding that functionality would
probably double the cost of the site. Premium SalonSpaSites.com packages would cost
well over $10,000 to develop.
OK, so why are we giving all this to
beauty clubs for FREE? Well, obviously we are in business to make money
and we do that by charging a nominal monthly hosting fee to maintain your FREE
website on our servers.
This monthly fee will depend on the SalonSpaSites.com package that you
choose, but it usually is cheaper than most regular hosting packages (and these
don't even include a FREE website). This monthly fee covers the hosting of your
website, access to your password-protected online admin area, administration of
your custom e-mail address(es), and FREE unlimited technical support and
customer service . . and of course, your FREE website!
I need any experience to update my website's pages? (TOP)
If you can order a
book on Amazon.com, you can administer your website! We have endeavored to make
the update process so simple and streamlined that you could actually feel
comfortable having a secretary or administrative assistant do the changes for
If you can fill out a form and hit "UPDATE", you should be fine. If
you want to upload pictures to your website, you will need to have them in a
digital format before you upload them. If you have a digital camera, you're all
set. If not, you can use a scanner to convert them before uploading (you can buy
a good scanner for around $100). SalonSpaSites.com also offers a custom scanning
your servers safe from disaster and other concerns? (TOP)
servers are located in data centers in Northern Virginia and we actually share
the same "backbone" as America Online. Our data centers are like WWII bunkers
that can withstand outside catastrophe and extended power failure. In addition
to backup power generators, there are redundant air conditioning units and data
is backed up nightly onto tape drives. We also move a copy of all data offsite
to a remote server location once a week. There is 24-hour security and we have
technicians monitoring your servers 24 hours a day, 7 days a week.
7. What different packages are available to our
In addition to web hosting and development, SalonSpaSites.com also offers customization (for a personalized, custom look), Flash animations, graphic design, logo conversion and inclusion, domain name registration, social networking consultation and much more. Once you have begun your FREE trial, one of our Member Services Representatives can help with your added website needs.
What other Internet services can you offer us? (TOP)
In addition to web
hosting and development, SalonSpaSites.com also offers search engine submission (to
get your site listed on the popular search engines), customization
(for a custom look), Flash animations, graphic design, logo conversion and
inclusion, domain name registration and much more. Send an e-mail to our Director of Internet
Services to discuss further help with your website needs.
we keep our domain name if we move to your service? (TOP)
Initially, you will choose a domain name such as www.spasalonsites.com/dallas during
the sign-up process. There will be an option during sign-up or in the
administration area after sign-up to request a new domain name OR to transfer in
an existing one. Even though your SalonSpaSites.com website will be available
immediately online, it may take 2-3 days for Network Solutions (or your
registrar if not NetSol) to complete the transfer modifications.
10. If we have several locations, do you offer a package
YES! Depending on the number of locations, we may design a custom
look for your facilities at no additional cost to you OR we may offer deep
discounts for multiple facility participation. Check our posted packages or contact our Director of Internet
Services to discuss the best options for your club chain.
FREE WEBSITE & FREE 30-Day Trial!Getting your salon or spa online has never been easier!